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Dr. Amy of Dallas, TX Verified Reviewer
Original review: Jan. 15, 2023
I hired this company to move me in July. They sent lovely guys that were new except for one. They didn’t the entire day in two rooms. I had to guide the third one and tell them how to write on the boxes. They did not have pens. One of her packed nixed upside down and they packed my wine which got out in a hot truck. I started packing to help. I bought the guys food and water then we returned to packing. The third mover was new and wandered around. The next day when the crew that loads the boxes on the truck to take them to my new place, we’re livid that the packing was only completed in two rooms. They called management who came to review and they called more guys over to know it out which took the entire day and into the night. Because some of the boxes were packed upside down, and opened on my stairs which broke on my wood stairs and scratched the wood.
The guys were exhausted as I was after packing and kidding my car. They got lazy at the end understandably and as a result items weren’t completed and some furniture left at the house. I was then charged $6000 for a 7 mile move. I called management to make it right that as a result of their misdirects, I was not paying for that. It was given to review by person who was not in the team that came to Inspect what had not been done by the packers, when the moving guys called complaining. I was told that I had to pay for the hour out in and was then charged liver $6000 for 7 miles. I’m moving this weekend to Dallas and it’s costing me $3500 with another company with ethics. I think this felt so fraudulent that they can send people to stand around and hang out at my house taking their time and not knowing what they are doing then charge me for their incompetence.
They should have made right for me. How often do you get management called. Over by their own team then add more people because if the guys the day before. I should not have had to lay for the day before. It was unacceptable and they never made it right, even being dishonest to my credit card company by ignoring their investigation. I would never recommend this company and hope no one ever gets scammed like I did.
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Jordon of Falmouth, KY Verified Reviewer
Original review: Dec. 30, 2022
We were quoted an amount but then was charged $600 more than what was quoted. When we called and talk to the manager we told him that he had been lied to. He replied with “that is your prerogative.” We will never be using this company again.
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Claudia of Indianapolis, IN Verified Reviewer
Original review: Nov. 24, 2022
This is not an honest moving company. The things that they do show how little regard they have for their customer. They will demand maybe $300-$500 more than estimated price about halfway through packing truck and threaten not to finish packing truck if you don't agree. They also like dirty tricks such as telling you that last person who put your bed together damaged it and you need to pay more for them to fix it. I reminded them they were the last ones who moved me and put my bed together and I was sure they could handle it.
6 people found this review helpful
Steven of Colorado Springs, CO Verified Reviewer
Original review: Oct. 5, 2022
DO NOT USE THIS MOVING COMPANY! Absolutely Horrible Workmanship. Andrew, Dillion, Max and Orlando were the four guys that came to pack us out. Andrew did the loading of the truck while the other three moved stuff to the garage. So let's start with the good. They were friendly and professional and did a great job of getting the safe out of the basement. However, that's where the quality ended and the nightmare began.
When we started on the furniture I told Andrew specifically I had plenty of blanket (3 dozen) and could get more if needed and to be sure to protect the dining room chairs. You will see by the pictures they did not do as I asked. The chairs, tables, bed furniture are not just scratched, they are gouged. No blanket protection on hardly any of the chairs and to make matters worse they stacked boxes and other furniture on the unprotected chairs. They actually took the time to wrap my dryer in a blanket and then in plastic but yet stacked chairs on each other with nothing protecting them. And the boot prints on the leather. I must have asked him 6 or 7 times if he needed more blankets and that I could run to get more, "Oh no we are good." Let the pictures speak for them self.
When it came time for the bill, it was padded it by an hour. They claim they left their shop at 0800 and took 30 minutes to drive 4.2 miles to storage unit. We also bought them lunch and they took a 30 minute break and billed us for that as well. They also tried to bill me for a truck that I did not even use or need, they did eventually remove the truck from the bill. Now Andrew did a great job getting every into the truck, if he had only taken the time to protect my furniture this review would be entirely different. There is absolutely no excuse for his lack of concern or care for our furniture. Furniture stacked on furniture, boxes stacked on unprotected furniture, bags stuffed on furniture, ceramic pots placed on furniture. Boots prints on the leather.
There isn't any amount of money one could pay me to use or recommend this company ever again. 100% unreliable, untrustworthy incompetent. Even the company that unloaded the truck made numerous comments about how bad this pack job was and how could anyone load furniture unprotected the way they did. I have over a 100 pictures of the damage they did. Reach out and I will share them with you. YOU ARE A FOOL TO USE THIS COMPANY!
6 people found this review helpful
Ann of Fort Wayne, IN Verified Reviewer
Original review: Sept. 28, 2022
The real issue is if they damage your personal property they will not fix it. They damaged frame of brand new Andersen door in a brand new house. Pieces of the bottom part of door frame were cracked and chipped away by them rolling dolly over it. Notified company immediately. They came out and said, "Get a quote." They never followed up. Kept calling and another worker came out. They said, "It is cosmetic." Told them, "We do not accept this" and they said they would follow up. They never did. Quotes were given for replacement. They said dollies are supposed to have protection so they do not damage property but they are old.
Damaged garage wall. Did not properly patch hole and never came back to fix it. They will not fix any large damages. The move took significantly longer due to weather and circumstances. This was understandable. At the end of the day almost all of the crew were sitting outside when there was still furniture to build. Hired them to pack kitchen also. The boxes they did not label, a quarter of the kitchen they never packed.
6 people found this review helpful
Tanya of Frisco, TX Verified Reviewer
Original review: Sept. 23, 2022
I had the McKinney branch move and pack us last month. The service was horrible. They are unresponsive and unprofessional. Due to their negligence, several items are destroyed. We purchased the extra insurance and what they offered us is not even 1/10 of replacing our items. I would not even give them 1 star.. but I had to put something.
7 people found this review helpful
Sheldon of Lilburn, GA Verified Reviewer
Original review: July 22, 2022
My experience with Two Men And A Truck provided an unprofessional catastrophic avoidable mixup. That’s what it was. I made my reservation weeks in advance. I called back and confirmed several times and reviewed what I was moving. During the reservation process I was asked about how much stuff I had and what kind of stuff I had to move. There was a full disclosure of all the addresses involved and elevators and stairs and parking. And for unexplained reasons I was assigned to a team with a truck that had no lift or no ramp. The driver called me during the last half an hour of the window of time the team was scheduled to pick up my stuff. That’s before they ever got to the place where things were to be picked up.
During the call I asked the driver “How are you going to mover my armoire. I don’t have much stuff but I do have two armoires.” He asked me to take a picture of my things. And I remind you, this is minutes before the scheduled arrival of the vehicle to pick up my stuff. The answer was “We are canceling the move. We can’t pick it up. It’s too big.” Let me just say that they are armoires of typical dimensions. They are 6 feet tall by 4 feet wide by 18 inches deep. They’re not gigantic baroque furniture pieces. But that was it. My move was canceled. I won’t carry-on about how my house sale was closing the very next day. And how much trouble this cost me.
My opinion of this company is that the dispatcher needs to review policy and needs to do a much better job communicating to the customers what is it that they can move and what they can’t. I suggest they be much more inquisitive about the services possible and the needs of the customer. How can someone who moves maybe two or three times in a lifetime with a house full of furniture, know what a company can or cannot move. Especially when they already interviewed me in advance to give me the estimate. They should be ashamed. I didn’t loose any money to them but I lost a hell of a lot of time and anxiety. My cancellation was for an appointment the day my house sale was closing. Needless to say I’ve move on to another company quickly. Until they address this problem make it much more clear to the customer, I would strongly suggest you find another company.
4 people found this review helpful
Michael R of Ocean Springs, MS Verified Reviewer
Original review: June 7, 2022
The Receptionist at the Gulfport Office basically called me a LIAR. So the move from my place in Ocean Springs to my new house in Biloxi went fine. The guys were nice and helpful. I even treated them to lunch at HARTZ buffet. And I tipped them well. They had an issue hooking my couch up and putting back together. Some pets of the couch don’t work well still. I have a plug-in platform bed that Rooms to go installed 4 years ago. IT HAS ELECTRONICS. These operate the vibration and Zero gravity features.
Didn’t realize these 2 issues until the next day. The bed is heavy so I need help to move it in order to see what the issue is. I CALLED THEIR OFFICE. This lady called me back after speaking with the lead mover. She said firstly that THEY let customers know ahead of time they don’t deal with electronics. MANY people that can afford their service have either of the 2 pieces of furniture I have, if not both. After I tried to explain that the power cord for the bed was on the ground near the bed, I told the lead guy that I will put it my truck. When they put the bed together no one asked me for the cord. The receptionist said there was NO POWER to the bed. I said YES THERE WAS. Used it within last week. She persisted that I was either lying or delusional as she was banking on the mover who was working in the heat and working all morning and into the evening as they were on their way to yet another job.
TWO MEN AND A TRUCK HAVE NOT REACHED OUT TO ME IN ANY FASHION. IT HAS BEEN 5-6 days now. I asked if they could come out and fix what they broke basically. I even paid the extra insurance. Not sure what that covered but I WILL POST THIS REVIEW ON LOCAL SOCIAL MEDIA. It’s sad because the owner, Mike, came out and he seemed nice and helpful. Maybe she is a relative she feels she can act anyway she wants.
4 people found this review helpful
James of Titusville, FL Verified Reviewer
Original review: May 5, 2022
Company has really poor communication skills at all levels. What we purchased was not what they delivered. Last minute changes to agreed upon services and massive upcharges at every step of the move. They failed to properly staff or supply shipping materials for our move. Items broken were not compensated for and they tried at every step to deny any liability for any damage. If you have several spare thousands laying around and don't care if your property gets where it is going in one piece these guys can help you out. Otherwise steer clear of this company. Poor customer service, lousy sales process and over charges at every turn. They failed to provide adequate personnel or materials for the job and left us in a bind to move several loads of things on our own. Have an attorney look at the contract. It is written to relieve them of almost anything they break.
10 people found this review helpful
Jacqueline of Duluth, GA Verified Reviewer
Original review: April 22, 2022
I am relating my experience with the moving company - Two Men and a Truck. I requested a quote from this company and unfortunately I had to cancel my request before the move due to a family emergency. The company billed my credit card for $477.00, three days prior to the scheduled date of the move, without notifying me prior to this action. I called the company 48 hours before the projected move date and requested a refund. They refused to cancel the unauthorized charge to my credit card and refused to return my calls. Please be aware of unsavory practices that are being perpetrated by companies such as this one.
8 people found this review helpful
FAQs
How much does TWO MEN AND A TRUCK cost local? ›
How much does Two Men and a Truck cost? A: Cost varies depending on the scope of your move and by location. The company's rates are competitive with other moving companies, which charge on average $80 to $100 an hour for local movers and $2,000 to $5,000 total for long-distance moves.
Does TWO MEN AND A TRUCK give military discount? ›TWO MEN AND A TRUCK: A Good Franchise Opportunity for Veterans. TWO MEN AND A TRUCK passionately supports its country's heroes. As members of the Vet Fran organization, it provides veterans of the U.S, the Armed Forces, and their spouses a 10% discount off of its $50,000 franchise fee.
How long has TWO MEN AND A TRUCK been in business? ›TWO MEN AND A TRUCK® started in the early 1980s as a way for two brothers to make extra money while they were in high school. Now, more than 35 years later, the company has grown to more than 380 locations worldwide.
Is International Van Lines legit? ›(See our message at the top of the page regarding their carrier vs. broker status) But IVL is an approved carrier with the U.S. Department of Transportation, so it does take care of moves on its own in areas where it is licensed to do so. Currently, that includes California, Florida, Illinois, Pennsylvania and Texas.
Are you supposed to tip movers? ›Tipping your movers is not required, but it is highly encouraged. A tip shows the movers that they did a great job during the process.
Which moving company is the cheapest? ›- Penske Truck Rental—Cheapest long-distance moves.
- Budget Truck Rental—Cheapest local moves.
- TaskRabbit—Cheapest moving labor.
- Zippy Shell—Cheapest moving containers.
- International Van Lines—Best full-service mover.
Up to 5 bags 100 lbs each for active U.S. military and / or dependents traveling on orders.
Do military spouses get free bags? ›Must show valid active military identification (Uniformed Services ID Card). Free services offered for spouses or dependents of U.S. active duty or reserve military, National Guard and retired military veterans: Up to three (3) pieces of checked baggage free.
Can my wife use my military discount? ›Yes. Spouses and next of kin can register for the discount even if the military member wasn't the Account Owner or Account Manager. You can use the DD Form 214 when validating eligibility for the military discount.
Where is TWO MEN AND A TRUCK headquartered? ›Who bought TWO MEN AND A TRUCK? ›
"TWO MEN AND A TRUCK is an excellent addition to the ServiceMaster Brands portfolio," said Elane Stock, CEO of ServiceMaster Brands.
What is the oldest semi truck company? ›The Winton Motor Carriage Company of Cleveland, Ohio, founded in 1896, pioneered the trucking industry. In 1898, the company built its first truck capable of carrying cargo in an attached trailer (i.e., semi-trucks).
Does International Van Lines require a deposit? ›Unlike most major moving companies, International Van Lines requires a deposit of 25% of the total cost of your move. You can pay the deposit with a credit card, so it may be a good idea to apply for one with a long 0% intro APR or a large sign-up bonus.
Who is the owner of International Van Lines? ›Josh Morales is the President and founder of International Van Lines, Inc.
Are Allied Van Lines and North American Van Lines the same company? ›NorthAmerican Van Lines and its sister company Allied Van Lines are owned by Sirva. Both moving companies work with an extensive network of independently owned and operated local agents and offer services for local, long-distance and international moves. An upfront deposit is not required by either company.
Is $20 enough to tip movers? ›A general guideline is to tip $10 minimum per mover for a half-day (four hours) of service, or $20 for a full-day (eight hours) of service. Of course, most homeowners adjust this tip based on the quality of service, relocation distance, and difficulty of the move.
Is $50 enough to tip movers? ›Here's a guide on how much tip for movers is customary:
A half-day move (4 hours or less) – $20 per person. A full 8-hour day – $40 per person. 12 hours or more – $50-$60 per person.
No matter the size of your move, it's almost always a good idea to tip your movers. Tipping between $50 and $100 per crew member for a full-day, larger move is a good place to start. A $20 to $30 tip for each crew member is standard for smaller, local moves that take less time.
Who has the best prices for moving trucks? ›What is the cheapest moving truck rental company? Budget Truck Rental has the best overall prices and really shines for local moves while Penske Truck Rental has the cheapest rates for one-way moves. U-Haul is your go-to company for low insurance costs.
How can I make my move cheaper? ›- Avoid peak moving season, if possible. ...
- Be flexible on your moving date. ...
- Avoid paying for boxes. ...
- Use your own packing material. ...
- Pay attention to your utilities. ...
- Create “keep, donate or throw away” piles. ...
- Sell what you don't need.
What do most movers charge per hour? ›
Average Cost of Movers Per Hour
On average, movers charge between $25 to $50 per mover, per hour for local moves. So, a two-person team working for four hours will cost a minimum of $200 to $400, just for labor. But keep in mind that other expenses will be incurred as well, like transportation fees, materials and gas.
U.S. Armed Forces members do not need to be in uniform and may use TSA PreCheck™ while on personal or official travel.
Can I fly with a military ID? ›You must present an acceptable ID, such as a valid passport, state-issued enhanced driver's license or U.S. military ID, to fly within the U.S. You will not be allowed to fly if your identity cannot be verified.
Can military veterans fly for free? ›Flights are typically free of charge, but you should contact your closest Air Mobility Command passenger terminal or the terminal at the location you intend to depart from for specific information.
Do military spouses have to pay for TSA PreCheck? ›If you are a military spouse, you have to sign up for TSA PreCheck and get a Known Traveler Number (KTN). Military spouses and military dependents do not get TSA PreCheck for free since they do not have CAC IDs with a DOD ID number.
Do military spouses get free passports? ›For official travel, DoD Directive requires you and your dependents to have a no-fee passport and a Status of Forces Agreement (SOFA) stamp in these passports. The SOFA stamp may be obtained through a U.S. military passport agent/office and should be obtained prior to arrival overseas.
Do military spouses get TSA? ›Unfortunately, military spouses do not receive a TSA PreCheck benefit because their partner is in the armed forces.
Is a military wife considered a Veteran? ›The federal government has established an appointing authority for military spouses. While spouses will not receive veteran's preference, they are eligible to be considered for federal employment. Here's what you need to know.
Can a military wife be charged with adultery? ›Yes, the military still enforces the adultery rule
Certain situations make it more likely that they will face consequences for their infidelity. Those circumstances include when the other person is also a member of the military or sexual encounters occurred while someone was technically working.
An un-remarried former spouse may retain the military ID card if he or she meets the 20/20/20 rule. The 20/20/20 rule requires at least twenty years of marriage, at least twenty years of military service, and at least twenty years of overlap of the marriage and the military service.
What is the largest privately owned trucking company in America? ›
- UPS Inc. Founded: 1907. Revenue: 97.3 billion USD (2021) ...
- FedEx Corp. Founded: 1971. ...
- XPO Logistics. Founded: 1989. ...
- J.B. Hunt Transport Services Inc. ...
- Knight-Swift Transport Services. Founded: 1990. ...
- YRC Worldwide. Founded: 1929. ...
- Schneider. Founded: 1976. ...
- Landstar Systems. Founded: 1968.
Yes, Two Men and a Truck can disassemble furniture for you, but it will add time to your hourly rate. We suggest that you do as much as possible before the movers arrive to your home.
Who are TWO MEN AND A TRUCK competitors? ›Two Men and a Truck International's competitors and similar companies include TSI, FindMovers, Square Cow Movers and Lugg.
How big is 2 men and a truck? ›TWO MEN AND A TRUCK is an American franchised moving company, headquartered in Lansing, Michigan, with franchises in 46 U.S. states, as well as the United Kingdom, Canada, and Ireland. The company is the largest franchised moving company in the United States with more than 350 franchised locations worldwide.
How many states have TWO MEN AND A TRUCK? ›Now, more than 35 years later, TWO MEN AND A TRUCK® has grown both domestically and internationally with more than 380 locations worldwide. In 2022, TWO MEN AND A TRUCK® began operating in 47 states with additional growth expected in the United States, Canada, Ireland, and the United Kingdom.
Who is the CEO of TWO MEN AND A TRUCK? › What is the highest quality semi-truck? ›- Best Semi Truck - Freightliner. You can expect to see Freightliner on every list comparing the best semi trucks for truck drivers. ...
- Most reliable semi truck - Kenworth. ...
- Nicest trucks - Volvo. ...
- Over the top truck - Peterbilt. ...
- Solid truck on the road - International.
What is a good first semi truck? Peterbilt is known as one of the most reliable semi-truck brands. Owner-operators who drive long-haul are drawn to Peterbilt trucks because of their focus on fuel economy, safety, and reliability.
How much does it cost to move from California to Texas? ›On average a move from the Golden State to the Lone Star State could cost you anywhere between $1,200 to $8,000.
What is the cheapest way to move furniture from California to Texas? ›- Using a self-moving service like U-Pack® is often the most economical way to ship at least one room of furniture to another state because prices are based on space used rather than the weight of the shipment.
- With U-Pack, a ReloCube® metal moving container can be delivered right to your door.
Is American Van Lines a carrier? ›
American Van Lines is a carrier. That means you'll work directly with the company's movers rather than an intermediary that partners with other companies.
Is International Van Lines reputable? ›Yes, International Van Lines is licensed by the Department of Transportation, the Federal Maritime Commission and the American Moving & Storage Association.
Is National Van Lines a reputable company? ›National Van Lines is a member of the American Moving & Storage Association—a non-profit moving-industry association—and an AMSA certified ProMover, the hallmark of a reputable cross-country mover.
How long has International Van Lines been in business? ›Launched in 2000, IVL began as an international moving company and expanded in 2007 to include domestic moving services. IVL offers service to more than 150 countries worldwide.
What awards has Allied Van Lines won? ›Allied Van Lines awarded Atlas Transfer & Storage with Agent of the Year in 2013 and 2016. The company was also recognized as the Quality Agent of the Year (Customer for Life) in 2011, 2012, 2014, 2015, 2016, 2018, 2019 (2nd place), 2020 and 2022.
Who owns Mayflower moving? ›Mayflower Transit
Why is it called Atlas Van Lines? ›Atlas Van Lines was founded in 1948 when 33 independent operators in moving and storage formed an alliance called Atlas World Group.
What is the average cost of local movers? ›On average, movers charge between $25 to $50 per mover, per hour for local moves. So, a two-person team working for four hours will cost a minimum of $200 to $400, just for labor. But keep in mind that other expenses will be incurred as well, like transportation fees, materials and gas.
How much is a ton of truck and dog? ›A truck and dog consist of 3 axle truck and 3 axle dog (trailer). It can carry up to 42 tonnes, with the length of the truck of 8.5 m and the overall length of 19 meters and width of 2.5m.
Is United Van Lines legit? ›The Better Business Bureau gives Unigroup, Inc., the parent company of United Van Lines an A+ rating. Our This Old House Reviews team has given them a score of 90 out of 100 based on the companies extensive service options, additional add-ons and coverage availability.
How much should I tip movers for a local move? ›
How Much to Tip Movers. A good rule of thumb is 15 to 20 percent of the total moving bill for both a typical long-haul or a local move.
What is the average cost of a local move for a 3 bedroom house? ›Average cost to move a three-bedroom house
Moving a three-bedroom house is likely to cost you between $600 and $1,000 if you're making a local move. This average is based on a moving weight of 10,000 pounds and doesn't include extra services, like packing and unpacking.
The costs associated with moving a house
The labor cost of moving a house often starts at about $14 per square foot. That doesn't take into account other costs, such as building a new foundation and permitting. The total cost of moving a home ranges from as little as $15,000 all the way to $200,000.
- Labrador retriever.
- Pitbull.
- Dachshund.
- Boston Terrier.
- Chihuahua.
- Miniature Pinscher.
- Shih Tzu.
- Yorkshire Terrier.
As you drive across the country, you will meet other drivers and, likely, their furry companions. In fact, research shows around 40 percent of truck drivers take pets with them on the road. If you have a four-legged friend at home, you may be able to make them your co-captain.
How much does a tip truck hold? ›The short answer is from about 2 tonnes to about 70 tonnes safely and compliantly but this varies greatly depending on the type of truck.
Should you take bed apart for movers? ›By taking apart your furniture items before moving, you significantly reduce the risk of those items becoming damaged in the moving process. Tight corners, narrow hallways, and multiple door frames could cause damage to your expensive or sentimental furniture items.
How much should it cost to move a bed? ›Are you looking to buy a bed from someone, or you need to move your bed from one place to another? Most movers are going to charge you somewhere between $25 and $50 per hour for a local move. Long distance movers are likely to charge somewhere around $300-$400 to get the job done.
Should you disassemble bed frame before moving? ›Bed Frames – Most bed frames will need to be disassembled before moving. Movers will do it just right before the item, but if you want to do it yourself, consider getting up a bit early before the movers arrive to take this apart.
Are United Van Lines and Mayflower the same company? ›Mayflower is owned by UniGroup, the same corporation that owns the major moving company United Van Lines. Both Mayflower and United use the same online moving quote tool and have similar pricing.
Who owns United Van Lines? ›
UniGroup, founded in 1988, is a $1.5 billion transportation company and parent of United Van Lines, the nation's leading corporate mover, and Mayflower Transit, the most well-known name in the moving industry.